SHIPPING & DELIVERY
WHAT do you ship?
All products are shippable.
WHEN do you ship?
Product is shipped within 6 business days of processing.
WHERE do you ship to?
We only ship within the Continental United States. No overseas shipping.
HOW do you ship?
Shipping is via UPS, Fed Ex, or USPS.
RATES to ship?
Rates are based on UPS, Fed Ex, or USPS.
How to track an order that's been shipped?
Customer is sent tracking via email address provided.
In store pick up option?
Product can be picked up at: Smack Sportswear, 1765 Oak St., Torrance, CA 90501
PRIVACY & SECURITY
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner. All email addresses are added to our email distribution list, unless customer requests otherwise.
This site does not use cookie and tracking technology.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
By Email firstname.lastname@example.org
By Phone: 310-787-1222
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
RETURNS & EXCHANGES
WHAT can be returned?
All products are returnable IF the product is in the same condition as when purchased and it does not have custom decoration on it. (i.e. Name or Number on the back.)
WHEN do items need to be returned by?
No later than 20 days after purchase.
WHERE do items need to be returned to?
As long as the product is not custom made it can be returned to: VB Superstore, ATTN:Returns, 1765 Oak St., Torrance, CA 90501
HOW do customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORIZATION
SHIPPING for returns?
Customer is responsible for shipping charges for returns.
CREDIT for returns?
Your credit card will be refunded once the item is inspected and received LESS our 5% restock fee.
In store return option?
Product can be returned to: VB Superstore, 1765 Oak St., Torrance, CA. 90501
Product Packing Materials?
The product’s packing material must be in same condition as when received.